FAQ

what does İt mean star of the hotel, what are the features?

One Star Hotels are less than 10 rooms, landscaped -Good reception, lobby, -Sitting room, -wc`s -Breakfast Hall, -Management Board.

Two Star Hotel (in addition to one star ) -At least 20 rooms -In-room in Phone buffet Three Star Hotel for -For the service (in addition to the two-star ) -At least 30 rooms -Management rooms -For the service and living room are -Elevator, heating and -Music cooling systems Broadcast -Meeting Hall

Four Star Hotel (in addition to  three-star ) -At least 70 rooms -The bathroom with a bathtub -First class restaurants -Laundry washing and ironing services -Fun, music and free time activities center -The Service -Customer services service barber and hairdresser -In-room with TV

Five Star Hotel (in addition to four Star) -At least 100 rooms -All rooms have a safe -Garage -Swimming Pool -Night clubs and discotheques -24 hour room service -Bedroom in sound-proofing

what’s resorts?

Are installed in place of natural beauty and historical buildings and are at least 60 rooms.

what are the check-İn check-out hours of the hotels?

Each hotel's check-in and check-out times vary. But according to international standards in time check-in is at 14: 00, check-out time is at 12:00 .

i want to make late check-out from the hotel, should i pay?

It varies according to availability of the Hotel. Fees can be requested.

can i change or cancel my accomodatİon?

When you have confirmed your booking and received the accomodation voucher we have transmitted you, it depends on refundable and cancellation pursuant in the change conditions.

what İs a voucher?

Prepared by the tour operator or travel agent, food, accommodation, transfers, etc. the provision of services rather than money given in exchange for carrying documents and commitments to provide these services to pay the costs of the operators concerned.It is also called Coupon .

what İs the advantage of group reservatİon?

9 people and more request will be priced at about group reservations.